The Online Payments solution of CCV is constantly evolving and improving to provide users with the best possible experience. It is designed to streamline the payment process, making it convenient and efficient for both customers and businesses. In August 2025, a new version was released which brings important additions to our suite of payment tools, and we are excited to offer it to our users. We believe that this new release will be a valuable addition to the Online Payments solution of CCV.
More information about CCV Online Payments can be found here: https://www.ccv.eu/en/solutions/payment-services/ccv-online-payments/
Improved Customer Feedback for Card Payments
We’ve improved the experience for customers paying by card. Instead of immediately redirecting the customer back to the webshop after entering their card details and completing 3D Secure, we now wait a little longer, up to 10 seconds by default, until the final payment result is known (success or failure).
Previously, some card payments were still being processed in the background when customers were already sent back to the webshop. This could cause confusion, especially if the payment was still pending. With this update, customers first see a clear result screen (success, failure, or timeout) before being redirected. This improves transparency and reduces uncertainty for both customers and merchants.
This behaviour was already in place for Apple Pay and Google Pay. It now also applies to card payments. Similar improvements for other payment methods will follow. The waiting time before redirecting (default: 10 seconds) is configurable. For payments involving a vault enrollment (storing a card for future use), the same logic applies.
Expanded Language Support on Cloud Connect
We’ve expanded the language support on the payment page of our Cloud Connect terminals. Customers can now view key messages such as “Refund” and “Authorise” in their own language, improving clarity and ensuring a more user-friendly experience across different countries.
The supported languages now include English, Dutch, Italian, Portuguese, Polish, German, French, Spanish, Danish, Slovenian, and Swedish. If an unsupported language is received via the API, the terminal will default to English.